Case Conferencing

Case conferencing brings together homeless service providers and designated community partners to coordinate support for individuals and families experiencing homelessness. Through a structured and collaborative process, participants share information, identify barriers, and work together to connect households to housing and services. Case conferencing supports coordinated decision-making and helps ensure limited community resources are used as effectively as possible. Households do not attend case conferencing sessions; providers participate on their behalf as part of ongoing case management and service coordination.


Purpose and Expectations

Case conferencing is intended to support providers in serving households experiencing homelessness and to strengthen coordination across the homeless response system. Participants are expected to:

  • Maintain confidentiality and follow all applicable data-sharing requirements.
  • Come prepared with current information about households being discussed.
  • Collaborate respectfully with other providers and community partners.
  • Focus on identifying housing opportunities, removing barriers, and coordinating services.
  • Follow GRCoC Coordinated Entry policies, written standards, and other applicable procedures.